Accessibility Statement
We are committed to making our website accessible to everyone, including people with disability.
Our Commitment
Delta Community Support is dedicated to ensuring that our website is accessible to all users, regardless of ability or the technology they use to access the internet. As an NDIS registered disability support provider, we understand that accessibility is not just a technical requirement — it is a reflection of our core values of inclusion, dignity and respect.
We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are the internationally recognised benchmark for web accessibility. These guidelines help ensure that web content is perceivable, operable, understandable and robust for all users, including those who use assistive technologies such as screen readers, keyboard-only navigation or voice recognition software.
Accessibility is an ongoing effort, and we are committed to continuously reviewing and improving our website to provide the best possible experience for every visitor.
What We Have Done
Semantic HTML
We use proper HTML structure with headings, landmarks, lists and ARIA attributes to ensure screen readers and assistive technologies can interpret our content correctly.
Keyboard Navigation
All interactive elements on our website can be accessed and operated using a keyboard alone, without requiring a mouse or other pointing device.
Alt Text on Images
All meaningful images on our website include descriptive alt text so that screen reader users can understand the content and context of visual elements.
Colour Contrast
We maintain sufficient colour contrast ratios between text and background colours throughout our website to ensure readability for users with low vision or colour blindness.
Screen Reader Compatible
Our website has been developed and tested to work with popular screen readers including NVDA, JAWS and VoiceOver, ensuring content is accessible to vision-impaired users.
Responsive Design
Our website adapts to all screen sizes and devices, from desktop computers to tablets and smartphones, ensuring a consistent experience regardless of how you access our site.
Known Limitations
While we strive to make every page and feature of our website fully accessible, we recognise that there may be areas where we can improve. We are continuously auditing our website and addressing accessibility issues as they are identified.
If you encounter any content, feature or page that you find difficult to access or use, we want to know about it. Your feedback directly informs our accessibility improvements, and we are committed to addressing reported issues promptly.
Need Help?
If you need assistance accessing any content on our website, would like information provided in an alternative format, or wish to provide feedback about our website's accessibility, please contact us:
We can provide:
- Information in alternative formats (large print, plain text, audio)
- Assistance navigating our website or finding specific information
- Support with completing online forms or referrals
We aim to respond to all accessibility-related enquiries within 2 business days.
Have an accessibility concern?
We want to hear from you. Contact our team and we will work to resolve any issues quickly.
Contact Us